POSITION SUMMARY

The Tech Lead at ARCOS is a technical leader who collaborates as part of agile development team, acting as both a technical authority and a team mentor. This position involves leading a team of software engineers in designing and implementing high-quality software solutions. The Tech Lead must have an in-depth understanding of software architecture and demonstrate a commitment to enhancing the security, scalability, readability, and testability of our codebase. We seek someone who combines a relentless drive and passion for their work with an exceptional ability to work collaboratively. At ARCOS, we highly value determination, proactive approaches, effective teamwork, and technical expertise.

The ARCOS development organization leverages Java, Spring Boot, AWS RDS, AWS Serverless technologies (lambda, SQS), REST, JavaScript, and Mobile development with React Native hosted in AWS using Atlassian tools (Jira, BitBucket, and Confluence). 

ESSENTIAL JOB FUNCTIONS

The following duties and responsibilities outline the essential functions of the position. Actual metrics that measure job performance are in separate performance management documentation.

Duties and Responsibilities

? Technical Vision and Strategy: Lead and define the technical vision for projects, ensuring alignment with ARCOS's strategic goals. Establish and oversee the application of engineering best practices, design patterns, and code quality standards. Address complex technical challenges and deliver innovative solutions with long-term impact considerations.

? Leadership and Mentorship: Provide leadership and direction to the engineering team. Mentor and guide team members, fostering their technical and professional development. Promote a culture of learning and excellence within the team.

? Execution & Delivery: Operate within an Agile Scrum framework, actively participating in daily stand-ups, sprint planning, backlog grooming, and retrospectives. Take full ownership of assigned tasks and projects, ensuring timely delivery with a commitment to quality. Proactively identify technical challenges and work with the team to devise effective solutions.

? Innovation and Improvement: Lead efforts to improve engineering best practice, in collaboration with other tech leads and engineering managers. Stay abreast of emerging technologies and trends, advocating for the adoption of new technologies where beneficial. Collaborate with both technical and non-technical team members to ensure effective project execution.

? Effective Communication: Act as a liaison between the product team, architecture, UI/UX engineers, and other stakeholders. Clearly communicate complex technical concepts to both technical and non-technical audiences, ensuring alignment of technical solutions with business objectives.

? Production Support Leadership: Manage escalated production issues and guide the team in rapid diagnosis and resolution. Contribute to continuous process improvements based on production experiences.

Desired Education, Skills & Experience

? Bachelor's degree in Computer Science/Information Technology or a related field (or equivalent work experience).

? 7-10 years of experience in full-stack enterprise software development (UI, back end, API, database).

? Expertise in software engineering design principles, architectural patterns, and leading complex and scalable system implementations.

? Strong leadership qualities with a proven ability to mentor and guide a team through technical challenges and solution development.

? Effective communication skills, able to convey complex technical concepts to diverse audiences.

? Extensive experience in Agile development, continuous integration, and delivery practices.

? Deep knowledge of secure software development practices.

? Experience in implementing a variety of application architectures, particularly in cloud-based, multi-tenant, high-volume, and high-availability contexts.

? History of successful project leadership across Web and Mobile platforms.

? Exceptional interpersonal and collaborative skills, with an emphasis on fostering teamwork and knowledge sharing.

Production Support/On-Call Duties:

As a key member of our engineering team, you will address escalated production issues from customer support. Your responsibilities will include:

? Participating in a rotational on-call schedule to handle significant production issues.

? Rapidly diagnosing and resolving technical challenges that arise in production.

? Collaborating with customer support and engineering teams for seamless issue resolution.

? Maintaining clear communication and documentation during and after incidents.

? Leveraging these experiences to contribute to continuous process improvement. 

Compensatory Time for On-Call Work:

We value work-life balance and recognize the extra effort required during on-call rotations. For hours spent actively working on-call, compensatory time off is provided, unless the law requires otherwise. This ensures your commitment is appropriately acknowledged. Please coordinate with your manager regarding the approval and scheduling of compensatory time, to align with team needs and workload.

Your contribution is essential in maintaining the smooth operation of our systems and in upholding high standards of customer satisfaction.

Company Culture

At ARCOS, we believe in fostering a culture of ownership, accountability, and teamwork. We value the collective strength of our team and understand that our success results from our collaborative efforts. We're not just looking for employees; we're seeking partners in our mission. If you take pride in your work, are always eager to learn and grow, and believe in the power of teamwork, we want you on our team.

 ARCOS is committed to creating an environment of mutual respect where equal opportunities are available to all. We embrace the diversity of our team members and are dedicated to creating an inclusive environment for all employees. Discrimination is not tolerated within our organization; we encourage people from all walks of life to apply. We stand behind the belief that the more diverse and inclusive we are, the more impactful our work will be. All employment is decided based on qualifications, merit, and business needs.