Human Resources Generalist / HR Manager – Mexico, Brazil & USA Let's be unstoppable together! Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world's leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com. What will you be doing? The HR Manager is responsible for providing a combination of front-line, operational, and strategic HR support to our business leaders and employees in Mexico and Brazil. The HRM will also support HR initiatives in the commercial business verticals in the USA. Activities include advising on onboarding, administration, implementation of procedures and policies, employee relations, employee development, recruitment and selection, compliance, and ensuring the effectiveness, efficiency, and safety of the organization. This is a hybrid role with on-site requirements of one full week per month at the Circana office in Mexico City, Mexico. Job Responsibilities Generalist HR Management Develop effective relationships with business leaders and offer them coaching and counseling Support current and future business needs by developing, engaging, motivating, and retention of employees. Support in activities to increase the satisfaction and retention of all employees Assist in the implementation of HR policies and procedures in compliance with local labor laws and regulations. Establish policies, procedures, and guidelines aligning company values with local and federal requirements. Ensure all employees conduct the required compliance trainings. Manage HR documentation, ensuring accuracy, completeness, and confidentiality. Oversee the maintenance of employee records, contracts, and other relevant documents. Ensure security. Act as a liaison between employees and management, addressing concerns, providing guidance, and facilitating conflict resolution. Proactively raise issues, and identify practical solutions and action plans. Foster a positive work environment by promoting open communication and a culture of mutual respect. Assist employees and leaders with the human resources information system (HRIS) Work in partnership with third-party vendors to ensure employee payroll and benefits are in compliance (payroll, medical, vision, etc.). Discuss and help execute personnel actions (promotions, transfers, leave, terminations, absences, disabilities, etc.), following established policies, procedures, and standards. Support HR Business Partners in the team, for instance with an annual cycle of performance management, employee engagement, and talent management. Contribute to teamwork efforts. Lead and support on local, regional, and global projects for both business and HR teams Maintain professional and technical knowledge by attending workshops and educational courses, reviewing professional publications, and establishing personal and social networks. Comply with legal requirements at the state, federal, and international levels by researching and adhering to statutory regulations. Talent Management Collaborate with hiring managers to identify staffing needs and create comprehensive job descriptions. Plan and execute the recruitment and selection process in partnership with the Talent Acquisition team by interviewing candidates, completing required forms, ensure a diverse candidate slate. Assess, plan, help design, implement, and monitor training programs by meeting company needs. Support in building career development plans. Counsel leaders on the annual performance cycle and facilitate sessions to ensure consistent and equitable performance ratings. Assist in annual compensation cycle. Support in job leveling. Organizational effectiveness Streamline local HR processes to increase efficiency and effectiveness, in alignment with global. Keep management informed by reviewing and analyzing reports using HR metrics; summarizing the information; identifying trends, summarizing administrative activities Support leaders in communicating job expectations and evaluating performance, disciplining processes, and ensuring standards are adhered to policies, procedures, and systems. Requirements To successfully perform this position, the individual must perform the essential tasks satisfactorily. The requirements detailed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable disabled persons to perform essential functions. The following qualifications are necessary to perform the job proficiently: English resume is required. Minimum four (4) years of Human Resources Generalist experience handling highly sensitive and confidential information. Experience as an HR Business Partner/Generalist supporting leaders. Knowledge of country and federal human resources legislation (in Mexico, Brazil, and the US). Experience with Mexico and Brazilian local laws. Bilingual in Spanish and English. Portuguese is a plus. Bachelor's degree in business administration mainly in Human Resources or its equivalent, certifications in Human Resources (PHR or SHRM CP) preferred. Strong experience in organizing local HR documentation needs. Ability to prioritize and work with multiple simultaneous tasks. Strong follow-through skills. Attention to detail, independent judgment, and problem-solving. Demonstrated background serving as an HR advisor; as well as a proven ability to identify solutions that develop teams and managers. Ability to bring immediate credibility to the human resources function through their professional qualifications and leadership skills as well as project the highest levels of integrity. Ability to work under pressure. Adaptability in a dynamic, fast-paced environment. Strong verbal and written communication skills. Strong experience in Microsoft Office/Excel, Outlook, database systems, and payroll systems. Experience with third-party payroll and benefits providers is a plus. Physical Demands The physical demands described herein are representative of those that must be met by the employee to successfully perform the duties of the job. Reasonable accommodation may be made to enable persons with disabilities to perform the essential functions of the position. Normal physical exertion requires sitting, standing, walking, or carrying light items. Mental Demands The characteristics of mental demands are representative of efforts that involve pressure or stress. Reasonable accommodations may be made to enable disabled persons to perform the essential functions of the position. Moderate demands working under pressure, meeting deadlines, frequent changes in priorities. Circana Behaviors As well as the technical skills, experience, and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day roles: Stay Curious: Being hungry to learn and grow, always asking the big questions Seek Clarity: Embracing complexity to create clarity and inspire action Own the Outcome: Being accountable for decisions and taking ownership of our choices Center on the Client: Relentlessly adding value for our customers Be a Challenger: Never complacent, always striving for continuous improvement Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity Commit to each other: Contributing to making Circana a great place to work for everyone Location This position can be located in the following area(s): Mexico City, Mexico. #LI-JP1