In this role, your responsibilities will be:

• ?Get along with end users to understand business requirements and provide system support.
• Develop knowledge and skills to serve as the Time & Attendance Subject Matter Expert through extensive knowledge and understanding of the system's capabilities.
• Support the process and lead its adoption by finding opportunities for process improvement, simplification, and standardization.
• Translate business requirements and uses cases to develop and deliver functional specifications, requirements documents, detailed use cases for new/changed features or functionality.
• Understand integration of the T&A solution with the payroll process and HR system.
• Deliver training or retraining for client users as needed.
• Work closely with business stakeholders, selected solution vendor and Digital HCM team to identify and analyze root causes of issues and provide appropriate resolutions.
• Build required operational process and practices.
• Identify and maintain lessons learned process and ensure implementation of appropriate action items to drive continual improvement.

Who you are:

Highly motivated professional and individual with the completion of a bachelor's degree in a Business, IT, Human Resources or equivalent experience.

For this role, you will need:

• 2+ years of hands-on experience in Time & Attendance or Time & Labor Management software.
• Outstanding customer service focus with a strong bias for action.
• Experience in HR Systems implementations and support preferred.
• Proven ability to work with their customers and prioritize issues based on need and vitality.
• Interacts with other team members and builds a positive and productive team.
• Intermediate level of English.

Preferred qualifications that set you a part:

• Interpersonal and consultative skills.
• Analytical thinking and problem-solving.
• Being detail-oriented and capable of delivering a high level of accuracy.
• Ability to build excellent working relationships with key team members, business process owners and multi-functional teams in developing a solid grasp of their business processes and providing advice on the capabilities of new HR systems.
• Good communication skills and ability to articulate key messages and milestones to all levels of collaborators.
• Nice to have: Experience working with Workforce Management Systems, such as Kronos or eTime.

Our Offer To You

Benefits At Emerson we offer a competitive benefits package to recognize and support our employees. Dedication with Diversity and Equal Opportunity. Emerson is committed to its core values and believes in respecting DE & I. We do not discriminate and welcome all qualified candidates to apply and become part of our family, no matter the gender identity, race, sexual orientation, disability, age, religion and/or nationality.

At Emerson, we have different Employee Resource Groups that demonstrate our dedication with DE&I. Through continuous development of activities, programs, and social awareness.

Same Posting Description for Internal and External Candidates