Airswift is seeking a Costumer Service Representative to work on a outsourced temporary contract (6 months with possibility of extension) in Mexico City with a major Chemical Fabrication Company. JOB RESPONSIBILITIES Execution of all Customer Service activities and processes for the Company. Management and execution of order, deliveries, billing and pricing related processes according to best practices. Position interactions include systems, final customers, and internal stakeholders in order to ensure compliance with the company requirements and of the industries it serves to improve our value chain. Key interface to all customers interactions for Mexico. Supports implementation and continuous improvement of customer service processes. Reviews and update product database as needed in SAP system for Mexico Reviews and update pricing database (including transfer pricing) as needed for Mexico according to business and financial requirements to ensure correct invoicing Supports customers inquiries for specific requirements, such as consignment inventories / JIT deliveries and portals for ASNs generation. JOB QUALIFICATIONS Bachelor's degree in correlative area. Experience in Costumer Service area. SAP S4Hana operations for customer service. Multicultural experience. MS office (intermediate-advanced Excel level). Fluent Spanish. Advanced to fluent English. ABOUT AIRSWIFT Airswift serves as a strategic partner to our clients in STEM industries. We offer a turnkey workforce solution to acquire, mobilise and employ top talent in over 70 countries. With 800 employees in over 60 offices worldwide, 7,000 contractors and a candidate database of 1.5m specialists, our geographical reach and pool of available talent, experience and expertise is unmatched in the industry. We are proud to serve as a trusted advisor to clients looking to expand their operations internationally and offer employer of record services, payroll outsourcing, as well as HR consulting.