Job Description

Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.

The Global Network Performance Management Team is a highly skilled, diverse team in AP, EU and NA and responsible to deliver, maintain and administer emerging technological network performance solutions for ITO. The Network Systems Developer is a key team member in the Global Network Performance Management team and will participate in our current transition that will have significant business impact, as we onboard and implement new monitoring tools, which include Cisco's Catalyst Center, and Thousand Eyes. This position is instrumental in ensuring our Monitoring tools provide the best customer experience possible, and reduce time associated with detecting, and resolving critical incidents.

The Network Systems Developer will work with Network Management and Monitoring software to provide visibility into enterprise data systems. This will require detailed knowledge of network architecture and functionality and the software used to report and maintain service availability. The candidate will need the ability to work with a diverse team including network administrators, planners, and vendors. Key skills are needed in cloud services, software, and hardware integration, and written and oral communication. Candidate must be available for after-hours on-call rotation to serve as Level 3 support.

What you'll do...

• Participate in the implementation of Catalyst Center and Thousand Eyes.
• Provide network monitoring system support and hold regular seminars to train Network Operations staff as well as Network Performance Management users including management.
• Troubleshooting, patching, upgrading of Network Performance Management systems.
• Understand security and control processes (GRC), and work with a security and audit mindset.
• Serve as a Technical Expert, aiding internal Ford customers.
• Provide after-hours on-call Level 3 support.
• Work with the Network Automation team to automate processes and simplify work.

You'll have...

• Bachelor of Science in Information Technology, Computer Science or Electrical Engineering or equivalent experience.
• Experience with Catalyst Center and Thousand Eyes.
• Understanding of network devices, and associated architectures.
• CCNA certification, or equivalent experience.
• Fluent in English

Even better, you may have...

• Experience with Agile projects, and utilizing tools, i.e., Rally.

About Us

At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow's transportation.

About the Team

Ford was built on the belief that freedom of movement drives human progress. As we look to the future and the changing needs of society, we are committed to becoming the world's most trusted mobility company - delivering smart vehicles for a smart world. Our people and their experiences are critical to making that happen. And that's where we come in. We drive the human side of Ford - fostering a winning culture that empowers people from diverse backgrounds to work together and realize the otherwise impossible. In partnership with leaders, we enable our teams, partners, and businesses to contribute their best, shape tomorrow, and satisfy their passion to win. We create value through people by being change leaders, talent strategists, employee advocates, and culture architects. Simply put, we are trusted partners - experts in all things people.