We are seeking a highly experienced Senior Manager to lead our recruitment operations team. The ideal candidate will have a strong background in sourcing and recruitment operations, with a proven track record of hiring in Mexico, preferably in Monterrey.

Key Responsibilities:

• Lead and manage the recruitment operations team to achieve hiring goals.
• Develop and implement effective sourcing strategies to attract top talent.
• Oversee the full recruitment lifecycle, from job posting to onboarding.
• Collaborate with hiring managers to understand their staffing needs and provide strategic recruitment solutions.
• Ensure compliance with local labor laws and company policies.
• Monitor and analyze recruitment metrics to identify areas for improvement.
• Manage large-scale recruitment projects, particularly in BPO or contact center environments.
• Collaborate with international teams: Work closely with team members located in various geographical regions to achieve project goals and ensure seamless communication and coordination across different time zones.

Sourcing Responsibilities:

• Develop Sourcing Strategies: Create and implement innovative sourcing strategies to identify and attract high-quality candidates. Utilize various channels such as job boards, social media, professional networks, and employee referrals.
• Talent Pipeline Management: Build and maintain a robust talent pipeline for current and future hiring needs. Engage with passive candidates and nurture relationships to ensure a steady flow of potential hires.
• Market Research: Conduct thorough market research to understand industry trends, competitor hiring practices, and local labor market conditions. Use this information to inform sourcing strategies and stay competitive.
• Candidate Screening: Perform initial candidate screenings to assess qualifications, experience, and cultural fit. Ensure a positive candidate experience throughout the sourcing process.
• Collaboration: Work closely with recruitment team members and hiring managers to understand specific role requirements and tailor sourcing efforts accordingly. Provide regular updates on sourcing progress and challenges.
• Metrics and Reporting: Track and analyze sourcing metrics to measure the effectiveness of sourcing strategies. Use data-driven insights to continuously improve sourcing processes and outcomes.

Qualifications:

• Minimum of 5 years of recruitment experience.
• Proven experience in hiring in Mexico, with a preference for Monterrey.
• Strong background in sourcing and recruitment operations.
• Demonstrated tenure in a leading role for several years.
• Extensive experience in BPO or contact center recruitment.
• Strong sourcing skills and experience in large-scale recruitment.
• Proven experience in high-volume recruitment, managing 200+ hires per month.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Experience working with multinational organizations and supporting teams across various regions.
• Experience in process automation under Candidate Screening
• Experience in Recruitment Marketing Sourcing (Preferred)

Preferred Skills:

• Experience with recruitment software and applicant tracking systems.
• Knowledge of local labor market trends and best practices.
• Bilingual in Spanish and English.

Why Join Us:

• Opportunity to lead a talented team and make a significant impact on our recruitment strategy.
• Competitive salary and benefits package above law.
• Supportive and collaborative work environment.