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Hace 2 días
Content Moderator
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Descripción
Content Moderator – Gaming Industry
Who we are:
Apex Systems is a leading professional services organization focused on providing solutions with real business value. We provide a customer-focused approach to building authentic partnerships with our clients.
What we look for:
We are seeking Gaming Content Moderators to oversee discussion board content within a well-known online video game. This role will be instrumental in catching sensitive, inappropriate and/or lewd content, threats, violence and/or any other content prohibited by the game. The ideal candidates have prior experience being exposed to highly graphic content.
Location:
Ricardo Margain 575, Corporativo Santa Engracia Torre D,
San Pedro Garza Garcia, NL, 66267
Responsibilities:
? Review content to determine community guidelines are met while upholding a high standard of accuracy and quality
? Content moderation types include Image, Text, Video, Audio, and 3D experiences
? Maintain a high level of compliance and confidentiality standards
? Frequently review training material to remain current and knowledgeable on workflow changes, operational guidelines, and policy updates
? Comply with the performance indicators or parameters defined by operational goals
? Review sensitive content including the reporting and handling of inappropriate material
Qualifications:
? Ability to handle large amounts of user generated content
? Ability to deal with sensitive situations and malicious content online
? Ability to be objective instead of subjective
? Excellent communication skills and ability to work in a team
? Critical thinking and investigative skills
? Ability to quickly adapt and adjust priorities as new projects and processes come online
? Strong written and verbal communication
? Computer skills including comprehensive experience with word processing, spreadsheet, and slide deck software (ideally in Google Workspace)
Preferred Qualifications:
? Experience in Trust and Safety field (Or equivalent experience in Moderation or Support)
? Knowledge of the gaming industry, social media industry, or any combination thereof
? Understanding of social media content creation and the impacts it can have
? Stays up to date with online trends and popular culture
? While no specific degree is required, degrees related to psychology, communications, or investigations have been found to be helpful
ID: 19591382