- Responsible for maintaining direct contact with the customer and closely following up on their requirements; in order to establish, in conjunction with production and material planning, the most appropriate manufacturing strategy to ensure timely fulfillment of customer demand and compliance with inventory level objectives.

EDI reception, administration and analysis of customer demand.

Process and ensure receipt of customer demand in ERP system.

Elaboration and communication of the shipment plan to the customer.

Elaboration and communication of production plan.

Ensure compliance with shipment windows.

Administration and maintenance of the respective modules in the company's business system (ERP) / correct data integration.

Generate sales orders for PO shipments.

Answer capacity tickets on customer portals.

Ensure delivery score targets with all customers.

Monitoring of customer packing returns.

Follow up on engineering changes to ensure compliance with customer requirement.

Meeting targets set in performance metrics.

Incorporate the tools and principles of standardization, 5S's and continuous improvement into their work.

Participate as a manager in the monitoring of the company's internal systems.

Fulfillment of specific customer requirements.

Management and operation of customers in external warehouse.

Internal Use Only: Salary
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