Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Descripción
Job Description Summary
Come join the CF34 team! The CF34 platform has 3 engine models, more than 800 customers and over 6,000 engines flying. It's also the only Aviation program fully supported by GEIQ: mechanical design, performance, controls, repair analysis, C&A, PDE, PSE and systems.
The CF34 Product Support Engineering team has ownership across the -3/-8/-10 engine lines covering from fan blades and bearings to fuel systems and vibe diagnostics, it's a great place to increase your systems thinking and a career accelerator
The CF34 Product Support Engineer will provide technical support and leadership to a cross-functional team to maintain the fleet reliability, safety, cost of ownership, customer responsiveness and services contract profitability. In this role you will be responsible for specific hardware/component installed in our engines, solving problems directly for the customers and communicating with the regulatory authorities and the GE internal customer/engineering team
Job Description
Roles and Responsibilities
Identify field issues, bring them to leadership's attention (leading indicators), drive technical solution and implementation through the tollgate process (Systems tech Review, TG 3/6/9, PCB)
Provide technical recommendations to customers via Salesforce inquiries/Departure records on assigned ATA codes
24/7 availability to handle Aircraft on Ground (AOG) requests via Salesforce
Develop and implement field plans with inputs from team experts to meet technical requirements of assigned components and systems
Lead root cause investigations using the Commercial Field Problem Resolution guide & TOPS8D, and bring them to technical/program and regulatory (FAA, Transport Canada, etc) reviews for closure
Support the CF34 MRO network to define and follow up investigative overhaul/inspection workscopes
Prepare and present at Customers monthly conference calls and annual face to face operators' conferences
Ensure Lessons Learned are properly documented in DRB, Fleet technical forum, Fleet & PSE tech community, etc
Bring the customer perspective to the Life Cycle/Systems Engineering team
Act as liaison between CF34 customers and internal GE engineering groups
Travel availability to address field investigations in person at MRO locations, customers' facilities and/or airframer sites
Meet and/or exceed the established Services engineering responsiveness targets
Lead and execute efforts to reduce Significant Events (SEs), Unscheduled Engine Removals (UERs), Delays and Cancellations (D&Cs) and Unscheduled Shop Visits (USVs)
Lead development of effective maintenance actions to increase CF34 reliability through Service Bulletins and Engine Manual updates
Required Qualifications
Experience in Aircraft Turbine Technologies
BS degree in Mechanical, Electrical or Aeronautical Engineering
Proven knowledge/experience working with Aircraft Engine hardware/components
Demonstrated ability in working with multidisciplinary teams (design, repair, systems, shops, customer technical programs)
Demonstrated interpersonal and team working skills
Self-driven, goal-oriented, independent, good problem-solving skills
Effective written and oral communication skills in English and Spanish (any additional language is a huge plus)
Presentation Skills: ability to communicate with technical leadership
Capable of reaching out to technical coaches and mentors for guidance
Demonstrated ability in establishing common goals and objectives
Desired Characteristics
Experience in Aviation engines field problems resolution
Experience in Engine manuals structure
Knowledge in Aircraft/engine interface field issues resolution
Knowledgeable in TOPS8D methodology
Knowledgeable of Departure Records activity
Knowledgeable in Weibull life data analysis
Additional Information
Relocation Assistance Provided: No