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Hace 3 días
Agente Bilingüe 85% Ingles
$12,000 - $14,000 Mensual
Genpact Mexico en
Sobre el empleo
Categoría: Atención a clientes - Call Center
Subcategoría: Atención al cliente
Educación mínima requerida: Bachillerato
Beneficios
- Fondo de ahorro
- Prestaciones superiores a las de la ley
- Seguro de vida
Descripción
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Transformation happens here. Come, be a part of our exciting journey!
Responsibilities:
o Outbound calls regarding collections and payment process.
o Follow up on incidents from the time it is reported until successful closure document
ticket status and follow up.
o Register all cases, inquiries, and calls in the tracking tool.
Qualifications:
o Previous experience in Customer Service. Desirable
o Advanced English
o Proficient English to communicate on emails and calls.
o Schedule availability to Work AM - Weekends off
o Be a team player with problem problem-solving attitude
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 20135052