Hace 4 sem
Call Center Inbound Calls $18,000 2 Days Off!
$18,000 - $18,200 Mensual
Sobre el empleo
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
PresencialDescripción
You will work with client's designated program administrator to provide quality service and support to ensure service solutions meet business customer needs in all financial care competencies.
Delivering best-in-class service is just the beginning. You'll be part of a team of professionals dedicated to keeping our customers connected and finding solutions that work.
Starting on day one with your paid training, you'll work from our offices learning how to provide world-class support to our business customers.
What you'll do:
- Have effective communication and negotiation skills, being able to overcome objections and find solutions.
- Achieve collection goals by providing customer service and then secure collecting as much as possible, as soon as possible as human as possible.
- Effective win - win negotiation on overdue account payments
- General billing support to clarify doubts, orders and complaints regarding overdue payments or fees
- Listen, respond, and resolve consistently on every call throughout your shift.
- Be comfortable using a personal computer to take notes and research billing questions while engaging with customers on the phone.
What you'll bring:
- Advanced Conversational English to converse seamlessly with U.S. customers.
- Personal Computer experience with Microsoft Windows and Office.
- Previous experience in customer care, billing, collections, or similar roles is highly desired.
- Ability to train/work 40 hours per week during operation hours from 7:00 am to 9:15 pm CST, Monday to Friday (considering Daylight Saving Time & Holidays) - WEEKENDS OFF
- Ability to work in the office 100% of the time
Offering unmatched service is rewarding in many ways, starting with an enhanced salary.
- Monthly Base Salary: MXN$18,225 (before Taxes)
- Monthly Grocery vouchers MXN $1,519 every 14 days
- Monthly Restaurant vouchers MXN $1,216 every 14 days
In addition to competitive pay, an innovative workspace and career growth potential, you'll be eligible for additional perks:
- 15 days of Christmas Bonus
- Vacation days, plus three personal days, onsite medical and more.
- Paid training starting from the first day
Connect with your future today. Apply now!
ID: 19099905
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