We are looking for a Human Resources Generalist in Condesa (Mexico City). Our mission is to create spaces where owners and guests connect deeply with their destination and leave with lasting memories. We're passionate, innovative, and always evolving. With us, traditional hospitality gets an adventurous and tech-driven makeover.

With Us You Can

? Be independent, creative and free to innovate

? Get premium compensation for the right skills

? Shape the future of a growing company and its people

? Embrace agility, forget about micromanagement and old-school hierarchies

Job Summary

The Human Resources Generalist will be responsible for building and maintaining a strong, unified, and high-performing workforce. This role focuses on recruiting, onboarding, training, and ensuring that our unique company culture is consistently implemented and celebrated across all properties. The HR Generalist will also oversee employee relations, payments, and quality control while traveling to properties to ensure compliance with standards.

What Will You Do

1. Recruitment & Hiring

• Lead the recruitment and hiring process for all roles across properties. 
•  Develop a talent acquisition strategy to identify, attract, and retain top hospitality professionals. 
•  Design and implement thorough candidate evaluation processes.

2. Training & Onboarding 

• Create and execute a comprehensive onboarding program to ensure new hires align with company´s culture and service standards. 
• Develop training programs for operational excellence and guest satisfaction. 
• Establish and update culture and training manuals to set industry-leading standards.

3. Culture & Integration 

• Ensure values and culture are uniformly upheld across all properties.
• Organize regular integration events and team-building activities to promote cohesion and employee engagement.
• Monitor and evaluate the company culture to identify areas for improvement and maintain consistency.

4. Employee Relations & Administration 

• Oversee employee payments, benefits, and compliance with labor laws.
• Manage employee relations, including performance reviews, disciplinary actions, and terminations.
• Implement systems for payroll, vacation, and benefits tracking.

5. Quality Control 

• Conduct regular visits to properties for quality control, audits, including uniform compliance and operational standards.
• Address and resolve HR-related challenges directly at properties.

Requirements

•  Education: Bachelor's degree in Human Resources, Hospitality Management, Business Administration, or related field.
• Experience: Minimum of 5 years in HR, preferably in hospitality or service industries.
• Languages: Advanced conversational English.
• Skills: Strong leadership and interpersonal communication.
• Proven experience in recruitment, training, and culture-building.
• Familiarity with HR tools and software (Payroll systems, applicant tracking systems).
• Willingness to travel to properties as needed.

? Familiarity with the Mexico's labor regulations.

Key Competencies

? Cultural Stewardship: Passion for creating a unified and inspiring workplace.

? Recruitment Expertise: Skilled in identifying and attracting top talent.

? Operational Excellence: Ability to manage HR processes efficiently and effectively.

? Leadership & Empathy: Inspires trust and fosters collaboration.

? Problem-Solving: Proactively addresses challenges with creative solutions.

Benefits

? Competitive payment and bonus based on performance

? Private major medical expenses insurance

? Benefits above those required by law

? Flexible vacations

? Annual credits for stays at our properties 

Join Us!

If you are as passionate about creating exceptional guest experiences as we are and want to be a part of our journey, we'd love to hear from you. Bring along your expertise, enthusiasm, and innovative ideas, and let's achieve our revenue goals together.