PROFILE

HIGH SCHOOL DIPLOMA OR EQUIVALENT

1-2 YEARS OF CUSTOMER SERVICE EXPERIENCE, WITH EXPERIENCE IN BILL REVIEW AND PREPARATION PREFERRED

1+ YEARS OF SALES AND/OR COLLECTIONS EXPERIENCE

RELEVANT ADMINISTRATIVE EXPERIENCE

STRONG TROUBLESHOOTING AND PROBLEM-SOLVING ABILITIES, WITH A FOCUS ON RESOLVING BILLING DISPUTES

ATTENTION TO DETAIL WITH THE ABILITY TO DETECT AND CORRECT ERRORS.

ABILITY TO WORK EFFECTIVELY WITH MINIMAL SUPERVISION USING STRONG TIME MANAGEMENT AND PRIORITIZATION SKILLS.

PROFICIENCY WITH THE MICROSOFT OFFICE SUITE.

SALES MENTALITY (EXTREMELY DRIVEN TO MEET GOALS/KPIS)

A COMBINATION OF EDUCATION, TRAINING, AND RELATED EXPERIENCE MAY MEET REQUIREMENTS

RESPONSIBILITIES

?Billing Specialists are responsible for ensuring the timely and accurate generation and submission of invoices for all customer jobs, supporting the efficiency and success of regional operations departments. The key function of this position is to take the prepared data, generate invoices, submit them to clients, and follow up on payments. This role is essential in ensuring smooth operations and helping to resolve billing issues while maintaining customer satisfaction

DAILY ACTIVITIES

?Take the prepared data and generate invoices ensuring all completed service orders are accurately reflected

Submits invoices to clients and follow up on payments to ensure timely collection

Handle billing issues working directly with customers to resolve disputes and ensure customer satisfaction

Analyze and reviews service details, pricing, and required documentation to ensure invoices are correct before submission

Collaborate with the Accounts Receivable department to verify payment methods and ensure efficient collection

Maintains organized records, ensuring customer accounts are updated with accurate billing information.

Other duties as assigned.

SHIFT

Monday to Friday

8:00 a.m to 5:36 p.m

SALARY AND BENEFITS

?$27,000 monthly base salary (around $22, 100 net monthly)

+$1,000 food stamps

+Private medical insurance

+30 days Christmas bonus

All mexican law benefits apply

?This is a fully on-site position in Guadalajara, Jalisco

Advanced english required