Responsibilities:

• Improve existing features, implement new ones, and enhance user experience and efficiency
• Collaborate with system integrators and other external partners on the development of Salesforce designs for B2B solutions
• Understand all aspects of SFDC configuration and technical/functional capabilities, including all changes and potential system implications
• Ensure that Governance aspects for current and future solutions in Salesforce are followed
• Take the role of Salesforce Technical lead in multi-disciplinary projects
• Oversee the testing phases of developments to ensure they align with defined scenarios
• Investigate system failures and find solutions to reduce or prevent their impact
• Coordinate external development teams and ensure the applications are maintained—both technically and evolutionarily.
• Take care of system administration duties as needed, such as managing user access, permissions, and settings.
• Keep the Salesforce team updated on best practices, new tools, techniques, and necessary training
• Develop both technical and process-based solutions that meet business needs.
• Suggest new CRM strategies based on knowledge of trends in the CRM space

Requirements:

• Bachelor's degree required
• At least 5 years of experience with Apex or Java and web technologies.
• Minimum of 5 years working as a Salesforce developer.
• Experience within a CRM administration team, enhancing functionality, delivering new features, and improving user experience
• Fluent in English