At Panduit, Our People Make the Difference. We're looking for individuals who share our passion

for innovation, diversity and inclusion, and sustainability.

Position: PARTNER PROGRAM

Essential Responsibilities:

Query Management (20%)

Responds to standard generalized inbox requests for various regions.
Responds to phone calls from partners, customers, and the Panduit sales team
Explains programs, products, and procedures to partners and sales team via phone, virtual meetings, and email.
Resolves standard partner issues by working with partner program administrators and other partner interfacing teams.
Supports team in partner issue resolution.
Serves as a backup Partner Operations Specialist if needed.

Program Incentive & Warranty Administration (60%)

Reviews, collates, and processes data and information for incentive processing, approval, and payment.
Follows processes and procedures to ensure incentive applications are properly vetted, calculated, and approved
Submits payment requests for approval
Reviews, collates, and processes information for warranty approval and issuance
Follows processes and procedures to ensure warranty applications are properly vetted and approved

Life-Cycle Management – Onboarding/Offboarding (20%)

Processes new partner applications and on-boards new partner companies to the program
Facilitates the partner off-boarding process when a partner is removed from the program
Updates, tracks and maintains partners' data, activity, etc. in the partner portal for their duration in the program.

Education and Experience:

• Preferred Degree: Technical or High School

• English, advanced proficiency (reading, speaking, writing)

We Offer:

• Excellent work-life balance

• Hybrid work type

• Benefits and compensation package above the law

• Monday to Friday

Join us on your next work adventure!