At Alorica, we only do one thing – make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands – the ones you love and use every day!

Our team spans hundreds of locations around the globe, with over a hundred thousand awesome employees…and you could be the next one!

Summary

Demonstrates ability to effectively build business relationships with their assigned client business groups across multiple geographies.

Key responsibilities

• Collaborates and builds staffing plans proactively with the assigned business group leaders to enable them to achieve resource hiring requirements.
• Proactively acquires competitive market information to business strategy and provide advice to hiring managers, as necessary. Research applicant sources and builds community involvement to provide Alorica information, opportunities and benefits.
• Participates with line management in developing talent resource objectives. Develops innovative yet targeted sourcing initiatives and a solid pipeline of qualified candidates at all times. Maintains personal networks and participates in professional organizations.
• Leads the execution of marketing programs from start to finish, leveraging with Sourcing team and other departments and stakeholders support and driving collaboration.
• Analyzes market insights, trends, and marketing best practices to build successful strategies.

Education

Bachelor's Degree in Communications, Marketing, Public Relations, Administrative Business, or related field.

Experience, Knowledge, Skills & Abilities

• Brings minimum of 2 years of proven experience in a managerial role.
• 3 years of proven experience in a BPO environment.
• Preferable 1 year of background in TA.
• Ability to understand business and strategies to recommend changes and efficiencies.
• Strong English communication skills, upper-Intermediate English Level (B2 in CEFR).
• Capable to work at home and on-site. Schedule adaptability to different time zones.