THE OPPORTUNITY: To be part of a multi disciplined team providing Quotation support to our internal and external customers via email and Chat. The team will consist of more than 50 associates from a variety of specialties.
WHAT WE'RE LOOKING FOR:
Education:
High school diploma or GED required, bachelor's degree a plus.
EXPERIENCE:
2-3 yrs. background on Quotes/Customer Service-related activities preferred.
THOSE NECESSARY TO PERFORM THE JOB COMPETENTLY:
Must be able to communicate in English C1 (Verbal and Written)
C1: Can understand and express complex ideas spontaneously with some degree of fluency and can properly organize sophisticated text and communicate with substantial detail.
Should be able to handle and operate under pressure.
Excellent work ethic and interpersonal skills.
Excellent analytical skills
Organizational and computer skills with proficiency in MS Word, Excel.
Ability to organize and prioritize work.
Detail oriented.
Unyielding integrity.
Willingness and ability to pick up new technical skills and information quickly -
intellectual curiosity and initiative.
Ability to work independently, as well as part of a team.
Analytical and Critical Thinking
Collaboration & Teamwork
Continual Improvement and Innovation
Customer Focus
Developing People
Driving Results
Adhere to VWR's policies, procedures, rules and guidelines
Uphold VWR Culture and Values at all times
HOW YOU WILL THRIVE AND CREATE AN IMPACT:
Understand departmental standards and procedures and help to ensure that quality
standards are met.
Create Quotations following Customers instructions.
Perform Pricing by analyzing various aspects of pricing.
Provide Quotations within a strict timeframe.
Perform specific monthly projects as appropriate.
Understand different product lines and quoting strategies.
Interact with different internal departments to ensure requirements are met
Interact with Customers and Vendors over calls to obtain relevant details to
perform Quoting.
Interact live on Click to Chat with Sales team and Customers.
Perform routine maintenance.
Complete assignments on time.
Assist with special projects, as requested.
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.