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Hace 1 día
Customer Service Representative
Si el reclutador te contacta podrás conocer el sueldo
Sobre el empleo
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
HíbridoDescripción
As a Customer Service Representative handles external and internal customer interaction. Their top duties include resolving customer complaints, responding to phone call, WhatsApp and email requests and maintaining customer service records. You will report to ATC Manager.
Key Responsibilities
• Escalate inquiries to the appropriate team
• Check product or service availability
• Assist customers with registration or account creation
• Provide accurate, valid and complete information by using the right methods
• Maintain a positive, empathetic, and professional attitude toward customers.
• Ensure customer satisfaction and provide professional customer support.
Qualifications
• High School Diploma
• Demonstrated expertise in customer service (at least 1 year)
• Intermediate knowledge in Excel
• Basic level of english
• Customer orientation and the ability to adapt to and respond to a variety of personalities
ID: 19326916