Mexico Customs Administrator

LOGISTICA BISON MEXICO is a leading company in the logistics and transportation sector, recognized for its commitment to excellence in service and the professional growth of its collaborators. With a history of success in the market, we provide a dynamic and collaborative work environment in the heart of Querétaro, Querétaro. As part of our focus on innovation and quality, we offer professional development opportunities and an inclusive work environment. Our company is proud to offer a work environment that fosters growth and excellence in each of our employees.

As a Customs Administrator, you will be a key player in supporting our customs-related issues and programs. Working closely with your team, you will use your exceptional customer service skills to build relationships with, and give support to, our Drivers, the customs brokerage community, and US and Canadian Customs agencies.

Specific responsibilities include:

• Providing eManifest information to Canada Customs via ACI.
• Providing eManifest information to US Customs via ACE.
• Communication with customers, drivers, custom brokers, border officers via telephone & email.
• Assisting customer service with any customs related issues.

Our ideal candidate will possess:

• Strong ability to adapt to varying situations.
• Exceptional problem-solving abilities.
• Excellent oral, written and interpersonal communication skills.
• Exceptional customer service.
• Proficient computer skills.
• Ability to work independently with minimal supervision as well as part of a team.
• Knowledge of the transportation industry and customs experience are considered assets.
• Bilingual in Spanish/English, or advanced English language skills.

Continental Shift, hours of work are 07:00 - 19:00 or 11:00 - 23:00.