MStar, A RAPIDLY GROWING FINTECH AND INNOVATOR IN THE AUTO CREDIT, IS HIRING

COLLECTION MANAGER!

Are you a results-oriented and experienced individual? Have you worked in the Auto Finance sector?

About Us:

We are a cutting-edge company in Automotive Financial Technology.

About the Position:

As our Collection Manager, you will be instrumental in developing and executing effective collection strategies to minimize delinquencies and maximize recoveries. You will lead, guide, and advise a team of collection specialists, ensuring compliance with the department's objectives.

Responsibilities:

• Develop, implement, and improve collection policies and procedures.

• Oversee the day-to-day operations of the collections department, ensuring efficiency and effectiveness.

• Establish and monitor key performance indicators (KPIs) for team and individual collections.

• Analyze collection data to identify trends and implement proactive strategies to mitigate risk.

• Manage and resolve escalating collection issues and customer disputes.

• Ensure compliance with all federal, state, and local regulations related to collections.

• Recruit, train, and mentor collections staff, fostering a positive and productive work environment.

• Collaborate with other departments, such as underwriting and customer service, to optimize processes.

• Prepare periodic reports on collection activities and performance for senior management.

• Stay up-to-date on best practices and emerging technologies in collections.

Qualifications:

• Proven experience (5+ years) in collections, essential for Automotive Finance.

• Strong knowledge and understanding of collection laws and regulations.

• Excellent leadership, communication, and interpersonal skills.

• Ability to develop and implement successful collection strategies.

• Analytical and problem-solving.

• Knowledge of collection software.

• Fluency in English, both written and spoken.

• Bachelor's degree related to Business Administration, Finance, etc.

Our Offer:

• Competitive salary.

• Benefits above the legal limit.

• Direct contract with the company.

• Opportunity for development.

• Inclusive environment.

• 100% availability to work in person at our Corporate Offices, located in Colonia Renacimiento, Cuauhtémoc, Mexico City.

We invite you to join our team, so please send us your resume!