Operations Traccking Coordinator (Baseball )

The role involves leading seamless communication and coordination between internal and external stakeholders with the MLB, reviewing and enhancing processes, reporting hardware quality assurance, and addressing high-priority data-related issues.

KEY RESPONSIBILITIES

• Conducting pre-game checks of the systems in accordance with standard procedures and solving problems.
• Operating the technologies during the game remotely from the Mexico City Office.
• Liaising with MLB and MLB Teams personnel both on-site and remotely.
• Identify potential issues and work to find solutions to maximize operational efficiency.
• Coordinate actions across teams, ensure follow-up and resolutions, and communicate externally.
• Create weekly reports around operational standards for the Baseball Leadership Team.

Essential

• A good technical grounding.
• Excellent communication and teamwork skills.
• Ability to liaise with clients and customers in a professional and approachable manner, with the ability to converse and write in English.
• Logical problem-solving ability.
• Ability to prioritize, address high-priority issues, and escalate to leadership.
• Ability to remain focused in a high-pressure, live sports environment.
• Flexible and adaptable to a schedule that is dictated by the game schedule.
• Ideally with a background in Baseball Analytics.