Tata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model.
We are hiring: Tech Support Agent
Send Your Resume in English!
Requirements:
4+ years of experience and knowledge in Troubleshooting software's, printer, projectors and issues over remote and over call support to customers
4+ years of experience and knowledge in Troubleshooting laptop, desktop and printer hardware issues
4+ years of experience in Executive and site support analyze, troubleshoot and evaluate computer network problems on Wi-Fi devices and network issues
Increase productivity by engaging in email communication with management and off-site personnel to notify/resolve severe issues.
Must have experience in Ticketing tools and ITSM process
Fluent English (Spoken/Written)
Must reside in Guadalajara (This is an onsite working model)
We offer:
Above law and law benefits
Food Vouchers
12 days of vacation
Life insurance
Medical Insurance
Salary based on experience
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.