Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Descripción
Job Purpose
Responsible for providing first-line support for OCI data centers and, when necessary, on-premises customer locations. This includes hardware, software, applications, and network support remotely and in person.
Authority and Decision Making
Largely execute their role within policies and procedures.
The position's duties are varied and complex, utilizing independent judgment.
May have the leading role in projects.
As an individual leader and team member, provide direction and guidance to others.
Basic Education:
Professional in Systems Engineering, electronics, and electrical; bachelor??s in computer science, Information Systems, or equivalent work experience.
Additional Training:
Knowledge of Linux, Solaris, and Networks.
Understanding of Datacenter and IT hardware concepts.
Networking fundamentals (DNS, TCP/IP, routing, etc.).
Experience handling reactive or mission-critical cases in post-sale support and production environments.
Requires proficiency in English.
Experience
Minimum +5 years working in IT environments;
Desirable +3 years of experience in data centers.
Desirable +2 year of experience in handling and implementing Structured Copper/Fiber Cabling and connectivity testing.
Desirable experience or basic knowledge in electrical and/or cooling systems concepts within the data center.
Desirable Certifications
CDCTP® - Certified Data Center Technician Professional.
CNIT® - Certified Network Infrastructure Technician.
Career Level - IC3
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Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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