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Hace 1 día
External Collection Agency Manager
Si el reclutador te contacta podrás conocer el sueldo
Sobre el empleo
Descripción
MStar, A RAPIDLY GROWING FINTECH AND INNOVATOR IN THE AUTO CREDIT INDUSTRY, IS HIRING
EXTERNAL COLLECTION AGENCY MANAGER
Are you a results-oriented leader with a proven track record in the Auto Loan industry? Do you have a track record managing external collection agencies? Do you have knowledge of the regulations and strategies to achieve this?
Objective:
Supervise, administer, and manage all operations related to the collection of external agencies, ensuring compliance with legal regulations and achieving recovery objectives.
Responsibilities:
• Manage and supervise the performance of external collection agencies.
• Develop and implement strategies to optimize collection processes and improve recovery rates.
• Ensure all collection activities are carried out legally and in accordance with regulations.
• Establish and monitor key performance indicators (KPIs) for external agencies.
• Analyze collection data and provide periodic reports on performance and trends.
• Build and maintain strong relationships with external partner agencies.
• Negotiate and manage contracts with external collection agencies.
• Ensure accurate and timely reporting of collection activities.
• Collaborate with internal teams to resolve complex collection issues.
• Stay up-to-date on best practices and regulations.
Qualifications:
• Proven experience managing external collection agencies, preferably within the financial or automotive finance field.
• Strong understanding of collection laws and regulations.
• Leadership, communication, and negotiation skills.
• Analytical and problem-solving skills.
• Ability to work in a team.
• Data reporting skills.
• Fluent in English (spoken and written).
Our offer:
• Competitive salary
• Benefits package superior to the legal requirements
• Direct contracting with the company
• 100% on-site work at corporate offices located in the Cuauhtémoc Municipality, Mexico City.
We invite you to join our team, so please send us your resume!
ID: 20315506