Refina la ubicación de tu búsqueda
Refina la ubicación de tu búsqueda
Hace 1 día
Order Management Representative
Si el reclutador te contacta podrás conocer el sueldo
Sobre el empleo
Descripción
Position Title: Order Management Representative
Reports to Title: Manager Order Management Representative
Dept / Function: Commercial
Site: Providencia, Jalisco Mexico
Summary:
Responsible for Customer Service activities including the Order Management, always assuring a successful distribution process and immediate solving of incidents occurring from the order entry until its delivery.
Responsibilities:
Management of incoming purchase orders from assigned customers, starting at its correct entry on the system, price validation, appointment scheduling, stock availability check and delivery note creation, followed by clear delivery instructions for logistics department, listing any customer special requirement.
Coordination with Logistics department to guarantee product is delivered on time and in perfect condition, always following the established process.
Close follow up on every stage of the process aiming to assure all quality, time and execution parameters are met and Fill Rate's target is accomplished.
Analysis and reporting of Order Filling and delivery incidents to detect opportunities. Arrange meetings with involved areas to look for alternatives and solutions that allow us keeping healthy service indicators and the establishment of preventive and corrective measures.
Establish direct contact with customers to attend or address requests related to the purchase orders process.
Skills And Abilities
Education: Economic Administrative oriented profile.
Experience: 1 year on customer PO´s management or in Logistics delivering PO´s to customers and Retailers.
ID: 20306546