Job Description

At JLL we have a great commitment to diversity, which is why we promote the inclusion of all people on equal terms; that is, we do not discriminate based on disability, sexual orientation, gender identity, sex, race, ethnic group, religion, and/or physical appearance.

Assistant Facilities Manager

Benefits to eligible employees, include:

• Direct Hiring by the company.
• Base Salary.
• Legal benefits: IMSS, vacations, vacation bonus, bonus.
• Life Insurance + death support
• Psychological, Medical, Nutritional, Legal, Financial and Veterinary Consulting (remotely)
• Wellhub: Digital wellness platform, where you can find +1250 training videos of disciplines. All content based on three pillars: body, mind and nutrition.
• Constant training: +15,000 courses
• Major Medical Expenses Insurance
• Food Vouchers
• Saving Fund

We are currently seeking a dynamic individual for the role of Assistant Facilties Manager to join our team:

• Location: Lomas de Chapultepec, CDMX
• Work schedule: Monday to Friday from 9 am to 6 pm
• Work model: on site

What is your day to day?

• Manage the site in accordance with all agreed policies, procedures and contract scope.
• Assist with vendor management for maintenance of janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within the portfolio of respective sites.
• Proactively develop and manage client relationships ensuring that expected service levels are achieved.
• Comply with all requirements of the client contract and meet or exceed key performance indicators.
• Deliver an exceptional quality of service to the client, as reflected by client feedback.
• Support the implementation of innovative programs and processes that reduce short and long term operating costs and increase productivity.
• Point of contact with Client Teams for any implementation of campaigns asked by the FM.
• Support the site and area manager in the implementation of short and long-term projects for the client.
• Any other activities to support site operations, including, but not limited to: moves/reconfigurations, events, safety, reception and mail services
• Update and maintain accurate records and official documentation for the site/s including web pages where any other activities to support JLL and/or operations, including, but not limited to: moves/reconfigurations, events, reception, and building operations.
• Maintain and propose emergency response plans including evacuation, implementation of after-hours emergency response, and environmental health and safety.
• Assist the area/site manager to achieve or exceed financial targets and key performance indicators.
• Assist with the annual budgeting and quarterly forecasting processes for the site/s as well as prepare monthly spend reports (actual vs. budget, variance etc.)
• Manage vendor purchase orders, invoices, and payments
• Help to develop and approve the annual capital plan for each building, interfacing closely with the client
• Actively support an environment of teamwork, co-operation, performance excellence and personal success.
• Proactively manage the site operations team
• Participate in performance management program, and personal development planning
• Lead, manage, develop and supervise a professional friendly, creative, energetic, and detail oriented team in the delivery of extraordinary events
• Provide excellent onboarding, training, and team building
• Actively support an environment of teamwork, co-operation, performance excellence and personal success
• Participate in the individual performance management program and personal development planning for members of the team

Desired experience and technical skills

• Associate's or Bachelor's degree in Facilities, Property, Business or related field desirable.
• Minimum 2 years of supervisory experience in facilities management or related field.
• Proficient in a range of information technology tools and platforms; proficiency in english required.
• Strong analytical, organizational and presentation skills.