POSITION OVERVIEW: 

Responsible for ensuring customers receive accurate invoices in a timely manner. This may include auditing freight bills for accuracy of billing, revising, and amending freight bills, and resolving customer disputes.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES: 

·        Manage the invoicing process for each account under your responsibility.

·        Perform the invoicing activities required to comply with our customer's billing requirements (standard and customized).

·        Identify billing errors and involve other areas to implement permanent solutions.

·        Submit the corrections related to invoicing issues.

·        Audit and monitoring, on a timely manner, the delivery of invoices sent to the customers.

·        Audit and respond to inquiries made directly by the customers.

·        Audit and maintain customer's billing information (profile).

PREFERABLY FOLLOW: 

• Excellent verbal & written communication skills.
• Excellent customer service skills.
• Proactive and result oriented.
• Strong computer Skills.
• Basic understanding of the transportation industry including the ability to read a bill of lading, delivery receipt, and understand pricing agreements.
• Excellent problem-solving skills.
• Must display sound judgement.
• Bilingual English Spanish.

Hybrid Work (3 days at office)

San Pedro Garza Garcia