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Hace 2 sem
IT Helpdesk
$23,000 - $25,000 Mensual
Sobre el empleo
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
PresencialDescripción
We are looking for a skilled HelpDesk to help us deliver end-to-end support in accordance with IT service level agreements.
As our Helpdesk, you will develop a service strategy to mitigate software, hardware, and networking issues. Also, you will troubleshoot and resolve IT issues via phone, web, and in-person channels.
Responsibilities:
- Oversee local operations.
- Deploy Windows workstations
- Perform helpdesk support and troubleshooting
- Troubleshoot/Review corporate antivirus/anti-malware software.
- Basic network troubleshooting (LAN/WLAN) at the office.
- Document configurations, processes and procedures.
Skills:
- Ability to quickly learn new technologies as needed.
- Ability to prioritize and keep track of simultaneous tasks & deadlines.
- Excellent problem-solving abilities.
- Ability to produce clear technical documentation for both technical and non-technical audiences.
- Produce quality work under pressure, while keeping a professional attitude with co-workers.
- Ability to share information and communicate technical information to local and remote team members in a friendly, concise manner.
- Self-motivated and disciplined.
- Patience and ability to educate users on how to avoid or resolve problems.
Show us what you got!
ID: 19163804