Receive, log, and manage support requests via ticketing system and email
Escalate unresolved issues to the next level of support
Adapt quickly to new technologies as they are implemented
Manage user accounts in Active Directory, Exchange, and Microsoft 365
Apply Sarbanes-Oxley (SOX) compliance controls in account environments
Strong technical troubleshooting skills
Solid understanding of IT services, processes, and operational models
Experience in enterprise-level IT environments
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.