We are looking a bilingual customer service

Requirements:

• English (C1 Profiency).
• 2+ YEARS OF EXPERIENCE IN A CALL CENTER ENVIRONMENT.
• HIGH PERFORMER WITH PROVEN EXCEPTIONAL QA SCORE IN PREVIOUS CALL CENTER JOBS.

Activities:

• TAKE INBOUND CALLS FROM OUR CUSTOMERS RELATED TO DIFFERENT CUSTOMER SERVICE SITUATIONS.
• TAKE PAYMENTS AND KNOW HOW TO GUIDE CUSTOMERS TO MAKE PAYMENTS ON THEIR OWN.
• KNOW HOW TO READ LOAN BALANCES AND MAKE PAYMENT ADJUSTMENTS

SHIFT:

MONDAY, FRIDAY AND SATURDAY 9:00 TO 19:00 AND TUESDAYS AND THURSDAYS 9:00 TO 18:00 | (SUNDAY + 1 WEEK DAY OFF)

On site, near plaza del sol

SALARY AND BENEFITS:

$16,500 MONTHLY BASE SALARY

(3,200 NET WEEKLY)

BONUS: UP TO 4,500 MONTHLY