The role of Logistics Customer Service within a plant is to issue and control the export process and communicate with the customer to validate ratings.
The main objectives of this profile are:
To control the pieces shipped and the validity dates of the shipments.
Analyze, understand and anticipate customer needs, ensuring that these are reflected in production activities.
Schedule inland export freight and track inland export shipments
Send export documents to customers Inter companies
Send documents and letters of instruction to customs brokers
Send export documents to carriers
Review documents received from the customs broker (export operations)
Generate messaging guides and necessary documentation
Coordinate domestic and export customer routes
Coordinate with carriers the deliveries of export boxes
Service to Export and Domestic customers.
Track Customer Ratings
Follow-up on the performance of client qualifications for quality, deliveries and projects; as well as maintenance of information in the applicable applications.
Upload MPMs to the Faurecia Portal.
Minimum candidate requirements:
Current experience as Logistics Customer Contact in Tier 1 Automotive Company (MUST)
1-3 years of experience managing client portals (Stellantis, GM, FORD)
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.