Tata Consultancy Services is an IT services, consulting and business solutions company that partners with several large global companies to accompany them in their transformation journey. TCS offers an integrated consulting-focused and Cognitive-based portfolio of IT services, Technology and Business Services, and engineering.

POSITION: Customer Service Representative

100% ON-SITE - GDL

ENGLISH: ADVANCED

Responsibilities:

• Communicating with customers through various channels.
• Responding promptly to customer inquiries.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Be part of the leading technology and consulting company, be part of TATA Consultancy Services.