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Automotive company
We are leaders in our sector, with outstanding standards recognized by our clients, we manufacture electrical parts, mechanics that allow us to bet on the future innovating and developing new technology.
We are currently looking for an experienced Customer Service to join our Logistic department based in San Luis Potosi, México.
Mission:
Recognize and manage all demands for products from customers by driving Sales and operation plans and Master production Schedules.
-Make sure from the complete customer demand (date & quantity)
-Identify the blocking points and plan appropriate quick actions to solve them
-When predicting not delivering on-time, systematically collect reliable information and communicate it to his customer
Responsibilities:
Recognize and manage all demands for products from customers by driving Sales and operation plan and Master production Schedules:
-Upon receiving of the customer schedules, ensure that the Customer requirements are integrated into the system and any integration errors are dealt with and resolved. Loading closed orders onto the system.
-Identify & highlight large order variations between the schedules that were forecasted by the Customer & those that are firmed up by the Customer, ensuring that the data has been accurately supplied from the Customer.
-If necessary, release picking lists for the Customers' deliveries.
-Follow the complete Supply Chain (procurement, production, and shipping) and chase if necessary, ensure that targeted service levels to the Customer are reached. Monitor the safety stock levels and alert when the min / max levels are reached.
-Manage co-operation and logistics issues with logistics external platforms
-Make sure from the complete customer demand.
-Ensure the feasibility of the Customers' programs internally, Procurement and Scheduler and if necessary, negotiate the planned delivery dates upstream with the Customer.
-Ensure that the internal scheduling has been launched, taking into account the Customers' priorities. Make or Ensure the production sequencing based on real customer demand.
Requirements:
Toyota customer knowledge is mandatory
Advanced English language
SAP
Experience in automotive industry 2 to 3 years
Advanced Excel
ID: 19304838