Requirements

• Participated in several ServiceNow implementations across various disciplines.
• 3+ years of architecting solutions in the ServiceNow platform
• ServiceNow scripting. JavaScript, Angular JS, Soap, Rest, JSON, Ajax, CSS, SaSS, HTML5, SP Widgets, and XML are all desired.
• Microsoft Excel, PowerPoint, Visio
• Excellent English communication skills (both written and verbal) with strong presentation and facilitation skills.
• IT4IT, ITILv4, TOGAF Should have their SN Certifications: CSA, CAD, ITSM, Plus, two other discipline CIS-Certifications: ITOM, ITAM, ITBM, CSM, FSM, SecOps/GRC, HR Has a high-level of understanding in scripting and app development, including familiarity with web services, API's and mobile application design. Experience preferred: ITSM, ITILv3. Certifications preferred: Certified System Administrator, Certified Application Developer, Certified Implementation Specialist.

Responsibilities

• Understand how the technologies available can be used to solve the business problem.
• Understand what frameworks platform application or technical stack can be used to create a solution.
• Understand how the ServiceNow application will look what modules will be in scope and how they will interact with each other
• Understand how the ServiceNow digital solution will scale in the future and how it will be supported.
• Configuration vs. Customization
• Technical Debt
• Ability to define the Risk vs. Value Proposition for third party integrations with ServiceNow
• Ability to clearly define for stakeholders how Governance works with respect to the platform and how it works with respect to the project.
• Ability to clearly define with Organizational Change Management is and why it is a key component of a successful project.