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Software Engineer
$27,000 - $32,000 Mensual
Sobre el empleo
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
PresencialDescripción
Roles and Responsibilities:
· Develop integrations between ITSM tools.
· Design, development, customization and administration of ITMS systems that align with Incident, Problem, Change, Service Request, Asset and Knowledge Management.
· Administer custom modules for ITSM.
· Continuous optimization of tools to better align with IT Service Management best practices.
· Customization and creation tools work flows according to customer requirements.
· Ability to estimate the work effort for customizations, enhancements and configuration requests.
· Advance analysis and troubleshooting
· Adapt applications to new requirements as necessary.
· Evaluate impact of change from a tools point of view.
?Skills?:
· Understand business needs to architect and implement Cloud operation solutions that solve business end technology problems.
· Ability to analyze client's needs and design solution using an existent tool.
· Knowledge of Information Technology Infrastructure Library (ITIL) and ITSM.
· Good knowledge of scripting languages such as java script, Shell, Perl, Python and PHP, etc.
· JSON
· Good knowledge of operative systems.
· Good programming logic and documentation.
· Fluency on English and the local language.
?Job Needs?:
?o The operation will be 8x5 but will be covered all the days of the week on site.
o Engineer have to be available on call to resolve the problem remotely if occurs and available to make changes on the tools (maintaining window) or to check with China at night of Mexico if it is necessary.
ID: 19319417