AML/Fraud Supervisor: Responsible to lead effective and profitable results for the team. Administers company policies, best practices, and standard operating procedures to facilitate performance that exceeds client expectations.

Position duties:

• Provides regular supervision and mentorship over direct reports.
• Ensures regular and effective communication with direct reports on performance, goals, and coaching.
• Facilitates daily agent coaching, guidance, management, and development sessions in both written and verbal format to improve the performance of direct reports.
• Participates in client-related activities to include client calibration sessions and project planning.
• Manages timekeeping and timecard entry of the team to ensure zero discrepancy rate.

Education

Bachelor's degree in Administration, Finance or related fields.

Experience, Knowledge, Skills & Abilities

• Strong interpersonal skills including the ability to provide constructive feedback in a manner that results in improved performance. Excellent communication skills with the ability to communicate with many different levels of employees.
• Proven experience in Anti-Money laundering (AML) and/or Sanctions screening 1+ year
• Experience conducting investigations in sanction screening, AML, and KYC for 1+ year.
• Open to work on site during graveyard shift and weekends.
• Advanced English Level B2 in CEFR.
• 1+ year of experience in a leadership/supervisory position and team management skills are required.