The Customer Program Manager is responsible for customer on boarding, project timelines and costs control, and facilitate the flow of information in all project phases.

Job Responsabilities:

• Program leader managing schedule and execution of the design, qualification, pricing, tooling, testing, product manufacturing, ECO, quality, inventory control, EOL, ect.
• Manage detailed specifications and BOM, TOPs model, testing report and all the key milestones communication with the customer and internal stakeholders
• Assures appropriate Specification documentation, tracking, storage and revision control.
• Coordinates New product design scheduling and delivery
• Participates in Quality assurance audits of suppliers and customer visit as necessary
• Coordinates Customer Forecast and Purchase Orders with ME and SC teams
• Assure Supplier and Customer Contract Pricing up-to-date
• Work with senior management team to ensure contract negotiations are accomplished piror to program lunch
• Ensure business model is defined and all process steps documented and risks analized
• Work with customer and internal teams to manage system set-up
• Lead the customer audits and related on boarding proceduresC
• Coordinate technical problem solving
• Overall management for the customers' compliance requirements

Eductation / Experience

Bachelor's degree or above in Engineering, Business Management

3+ years relevant work experience in packaging or related field

Program leadership

Technical and problem solving skills

Good interpersonal and communication skills- verbal & written

Good documentation skill

Be flexible to travel