Community Manager

MediaMonks is on the lookout for a Community Manager. You'll join a special task force to help manage the successful delivery of digital advertising assets for one of the biggest brands in the world.

Role & Responsibilities

• Conversation moderation based on a previously designed plan.
• Preparation of conversation reports (at a basic level).
• Use of Sprinklr, for the management of the social platforms of the brands.
• Detection of new opportunities or improvements in responding.
• Collaboration with the creative team for the development of content pieces.

Requirements

• Proven work experience as a Content Creator, Community Manager, Copywriter or similar role
• + 2 experience in community management, having a proven track record in defining
• personality and tone of voice for a brand/product and interacting with the community
• Digital knowledge
• Experience in managing brand's social media channels
• Interact with the community to create a healthy environment
• Identify customers' needs and recommend new topics
• Highly creative, imaginative and curious about clients' products or services
• Excellent written skills (Grammatically correct copy)
• Communication skills
• Collaborative skills (work well in a team and with a range of creative people)
• Organization/Manage workloads effectively
• Understand marketing initiatives, strategic positioning, and target audience
• Stay on top of all trends and maintain best practices, particularly digital & social media
• Collaboration across different teams
• BSc in Marketing, English, Journalism or relevant field

Take Our Service Level to the Next Level

At MediaMonks, you'll join a young, successful and crazy-ambitious company creative people would kill to work for. You'll get to do great work with even better coworkers. You can go all-in with our one-of-a-kind company culture, and all-out at parties and winter sports. We even have an epic lunch and a next-gen pension fund. If you meet and exceed this profile, stop playing on your phone and send us your best application so far.

MediaMonks is an equal opportunity employer and is committed to equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping (including assumptions about a person's appearance or behavior, gender roles, gender expression, or gender identity), pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.

These roles are to build a database of freelancers for when we have opportunities open, be aware of that we might NOT contact you right away. If you're interested in an specific full-time role, please check our other opportunities open in our careers page and apply directly.

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About Media.Monks

Media.Monks is the purely digital, unitary operating brand of S4Capital plc that connects 7,600+ digital natives across one global team. We are united by a mission to shift industries forward and pave the path towards ambitious outcomes so our clients and our people can realize their full potential for growth. Joining Media.Monks means becoming part of a highly ambitious collective of some of the most gifted, focused, joyful talent from all over the world, with the goal to change the industry for good.

Our unified model combines solutions in media, data, social, platforms, studio, experience, brand and technology services to help our clients continuously reinvent themselves throughout increasingly rapid cycles of disruption. Our efforts to shape culture, build innovative technologies and unlock the future of growth have earned recognition from numerous esteemed panels: we maintain a constant presence on Adweek's Fastest Growing lists (2019-23), regular recognition at Cannes Lions, and continual inclusion in AdExchanger's Programmatic Power Players (2020-24). In addition, we've received the honor of being Adweek's first AI Agency of the year (2023), the title of Webby Production Company of the Year (2021-24), a record number of FWAs, and have earned a spot on Newsweek's Top 100 Global Most Loved Workplaces 2023. Together, these achievements solidify our experience in digital innovation, excellence in craft, and commitment to personal growth.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents-and resonates with-the world around us.

While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Media.Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website ( https://media.monks.com/careers ) and will never ask for payment or bank account information during the recruitment process.
Disclaimer:

• Responsible for resourcing and implementing security controls for your teams processes and systems
• Responsible that all your personnel apply information security in accordance with the established information security policy