Hace 3 días
Linux/Cloud Support Engineer Level 3
$53,000 - $55,000 Mensual
Sobre el empleo
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
Desde casaBeneficios
- Prestaciones de ley
- Prestaciones de ley (IMSS, vacaciones, aguinaldo)
- Plan de carrera y crecimiento
Descripción
Centris is a U.S. headquartered customer contact hub offering bilingual (English & Spanish) call center, back-office, and support services with three nearshore locations. Headquartered in Texas, Centris has become one of the most rapidly growing inbound customer service hubs in Mexico with locations in Monterrey, Aguascalientes, and Queretaro.
Position Overview
As a Support Engineer, you will work with leading-edge software and cloud technologies. You will also assist customers during service-related events, including creating support tickets and answering basic technical questions related to their environment and the company's services. As needed, you will also be the primary contact who will provide coordinated escalation to advanced technical support engineers to resolve open tickets.
Main Responsibilities
Implement and support complex scalable application infrastructure.
Install, Configure, Deploy, Standardize, Automate, Update, Support, and Troubleshoot services for customers such as:
LAMP Stack: Linux, Apache, MySQL, PHP
Database Services (MySQL, Redis)
- Experience in debugging Ruby, Bash, or PHP
- Host & network-based firewalls.
- DNS
- AWS, Google and other cloud architectures
- Position Requirements
Advanced English level
Experience in Linux system administration having thorough knowledge and love of Linux operating system (preferably a Debian distribution)
Strong experience with LAMP stacks: Linux, Apache, MySQL, and PHP
Education and Experience
Bachelor's degree in computer science, engineering, or equivalent work experience
Experience with e-commerce applications – Magento, Drupal, Redis, WordPress, WooCommerce and others.
Experience with LAMP stacks: Linux, Apache, MySQL, and PHP
Perks of working with us:
- Weekly payment
- $2,000.00 mxn HO bonus.
- Law benefits
- Great working environment
- Wellness Programs
- Career development opportunities
- Remote Work but you will need to work on site only 2 days per month.
ID: 19263231
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