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Hace 1 mes
Cloud Linux- Support Engineer Level 2
$42,000 - $44,000 Mensual
Centris Information Services. en
Sobre el empleo
Categoría: Tecnologías de la Información - Sistemas
Subcategoría: Soporte técnico
Educación mínima requerida: Técnico
Beneficios
- Prestaciones de ley
- Prestaciones de ley (IMSS, vacaciones, aguinaldo)
- Plan de crecimiento personal y laboral
Descripción
Centris is a U.S. headquartered customer contact hub offering bilingual (English & Spanish) call center, back-office, and support services with three nearshore locations. Headquartered in Texas, Centris has become one of the most rapidly growing inbound customer service hubs in Mexico with locations in Monterrey, Aguascalientes, and Queretaro.
Position Overview
As a Support Engineer, you will work with leading-edge software and cloud technologies. You will also assist customers during service-related events, including creating support tickets and answering advanced technical questions related to their environment and the company's services. As needed, you will also be the primary contact who will provide coordinated escalation to complex technical support engineers to resolve tickets.
Main Responsibilities
? Support customer inquiries on a daily basis.
? Implement and support complex scalable application infrastructure on cloud.
? Install, Configure, Deploy, Standardize, Automate, Update, Support, and Troubleshoot services for customers.
Base Technology
LAMP Stack: Linux, Apache, MySQL, PHP
Database: MySQL and Redis
Position Requirements
? At least 2 yoe with any Cloud Services AWS, Azure or GCP.
? At least 3 yoe with Servers Administration Linux Ubuntu/CentOS CLI.
? At least 3 yoe working with configuration of Web Servers Apache and Nginx.
? At least 3 yoe with PHP (+7.4), JS and Scripting.
? At least 1 yoe with Magento (ecommerce).
? At least 3 yoe using databases MySQL (+5.6), Redis (+7.0).
? At least 1 yoe using distributed systems (Kubernetes/Docker).
? At least 1 yoe using Cache systems such as Varnish, Elastic cache or Memcache.
Education and Experience
? Bachelor's degree in computer science, engineering, or equivalent work experience
? Advanced English level (read/written)
Perks of working with us:
? Weekly payment
? $2,000.00 mxn HO bonus.
? Law benefits
? Great working environment
? Wellness Programs
? Career development opportunities
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 19263243