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Hace 1 mes
Cloud Linux- Support Engineer Level 2
$42,000 - $44,000 Mensual
Centris Information Services. en
Sobre el empleo
Categoría: Tecnologías de la Información - Sistemas
Subcategoría: Soporte técnico
Educación mínima requerida: Técnico
Beneficios
- Prestaciones de ley
- Prestaciones de ley (IMSS, vacaciones, aguinaldo)
- Plan de crecimiento personal y laboral
Descripción
Centris is a U.S. headquartered customer contact hub offering bilingual (English & Spanish) call center, back-office, and support services with three nearshore locations. Headquartered in Texas, Centris has become one of the most rapidly growing inbound customer service hubs in Mexico with locations in Monterrey, Aguascalientes, and Queretaro.
Position Overview
As a Support Engineer, you will work with leading-edge software and cloud technologies. You will also assist customers during service-related events, including creating support tickets and answering basic technical questions related to their environment and the company's services. As needed, you will also be the primary contact who will provide coordinated escalation to advanced technical support engineers to resolve open tickets.
Main Responsibilities
- Implement and support complex scalable application infrastructure.
- Install, Configure, Deploy, Standardize, Automate, Update, Support, and Troubleshoot services for customers such as:
LAMP Stack: Linux, Apache, MySQL, PHP
Database Services (MySQL, Redis)
- Experience in debugging Ruby, Bash, or PHP
- Host & network-based firewalls.
- DNS
- AWS, Google and other cloud architectures
Position Requirements
- Advanced English level
- Experience in Linux system administration having thorough knowledge and love of Linux operating system (preferably a Debian distribution)
- Strong experience with LAMP stacks: Linux, Apache, MySQL, and PHP
Education and Experience
- Bachelor's degree in computer science, engineering, or equivalent work experience
- Experience with e-commerce applications – Magento, Drupal, Redis, WordPress, WooCommerce and others.
- Experience with LAMP stacks: Linux, Apache, MySQL, and PHP
Perks of working with us:
- Weekly payment
- $2,000.00 mxn HO bonus.
- Law benefits
- Great working environment
- Wellness Programs
- Career development opportunities
- Remote Work but you will need to work on site only 2 days per month.
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 19263243