Join us and help us bring a special insurance to expats, students, work holiday programmes and companies. We insure everyone who travels abroad. From underwriting to reimbursements, we make healthcare procedures easy around the world.
The opportunity
As a BILINGUAL SERVICE EXECUTIVE, you´ll be responsible for provide advice and attention to policyholders of International Major Medical Expenses.
Your main responsibilities are to:
Provide correct attention and advice to the insured regarding a: international major expense policy, insurance processes reimbursement, hospitalization, hospital network, etc.
Advise on the correct use of the policy (resolve doubts, give know conditions and exclusions, etc.)
Follow up on administrative procedures with the different internal areas (Reimbursements, surgery scheduling, billing, others).
Collaborate and interact with teams, for example, on management of files to ensure they are complete).
Maintain direct contact with the insured, both verbal as written.
About you
We´re looking for someone who has the experience and aptitude to:
Expense Insurance, Sale Force and Microsoft Office 365.
Be a good communicator
Used to dealing with customers
with 3+ years of strong customer service experience
Comfortable with providing support
B2 level or native of English and French communication skills.
?What we offer
Salary $20,000.00 gross per month.
25 days vacation
30 days bonus
Grocery vouchers
Major Medical Expenses Insurance
Hybrid Modality (from the 3rd month you work 2 days in the home office and 3 days in the office)
Monday to Friday from 8:30 a.m. to 6:00 p.m.
Workplace: Roma Norte, CDMX
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.