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Hace 1 día
BDC Support
$21,000 - $25,000 Mensual
Sobre el empleo
Descripción
International company looking for talent to join our team!
American company dedicated to financing, buying, and selling used cars, with its main office
based in Dallas, Texas.
Job Description
The BDC Support Representative will play a key role in building meaningful connections to
promote the brands across both physical and digital communities.
Key Responsibilities
? Proactively contact, register, and follow up with potential clients via phone and digital
platforms.
? Deliver excellent customer service with a focus on client satisfaction and experience.
? Promote products and clearly communicate key benefits to potential customers.
? Track and manage leads using the system, scheduling appointments as needed.
? Maintain and manage a portfolio of prospects, handling both inbound and outbound
calls.
? Re-engage with previous visitors who did not purchase, identify reasons, and offer
viable solutions or appointment reschedules.
? Communicate consistently with leads through appropriate channels (calls, messages,
etc.).
? Meet or exceed minimum performance targets for calls, appointments, shows, and
sales as set by the department.
? Provide timely support to both new and existing customers across various channels.
? Report daily activity including appointments and call metrics to the direct supervisor.
ID: 20298340