About the job Administrative Assistant I - (S000218DM)

Job Title: Administrative Assistant ILocation: Remote (EST Time zone)
Salary Range: up to 960 USD

Work Schedule: Monday-Friday, 09:30 AM to 06:00 PM EST

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

Client Overview:

Sagan represents a company dedicated to eliminating transportation barriers for children. We connect students experiencing homelessness, living in foster care, or with special needs, with part-time drivers who ensure they get to and from school safely. Our commitment to excellence, trust, and continuous learning drives us to provide exceptional service to children, families, and educators.

Position Overview:

The Administrative Assistant will be responsible for supporting the operations team by processing new ride requests, entering new drivers into the system, calculating district pricing and driver pay, managing audits, and maintaining accurate records. This role offers opportunities for growth within the company and requires a high level of attention to detail and organizational skills.

Key Responsibilities:

• Process new ride requests and cancellations from schools, districts, and other partners.
• Enter new drivers into the system.
• Calculate district pricing and driver pay based on clear formulas.
• Manage daily, weekly, and monthly audits of our routing software.
• Collect and maintain accurate databases of school calendars and compile monthly reports.
• Cancel routes and adjust timing based on school calendars, informing drivers of any changes.
• Investigate and respond to invoice and district ride concerns.
• Ensure driver payroll accuracy and respond to related inquiries.
• Maintain regional compliance for all local drivers.

Qualifications:

• Strong organizational skills and attention to detail.
• Experience with remote work and data systems (Google Suites, intermediate Excel).
• Ability to process and enter large amounts of information quickly and accurately.
• Excellent communication skills for regular interaction with the team and stakeholders.
• Familiarity with Airtable and Tripmaster is a plus, though training will be provided.

Nice-to-Haves:

• Comfort with numbers and basic use of formulas for calculating pricing.
• Strong communication and people skills.
• Ability to work quickly and accurately to ensure customer success and satisfaction.
• Alignment with our values to help get all kids to school, recognizing the importance of our work.

Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and intro video in English format.