Overview

The primary responsibility of this position is to provide exceptional front-line customer service to incoming callers. Additionally, the person will assist with various administrative tasks, contributing to the efficient operation of the Mexico office.

Responsibilities

• Answer and direct incoming calls promptly and professionally.
• Create and maintain office records and reports.
• File, photocopy, and scan documents.
• Collect and sort all mail and packages.
• Maintain office supplies inventory.
• Assist with planning and coordinating employee events.
• Provide assistance to employees with general inquiries.
• Schedule appointments and meetings.
• Post and distribute company announcements.
• Welcome visitors to the office.

Requirements

• Bachelor's degree in Business Administration, or related field.
• High proficiency in English. * Candidate must be fluent in English.
• Strong written and verbal communication skills.
• Excellent administrative and organizational skills.
• Proficient computer skills (e.g., knowledge and use of office software)
• Ability to multi-task in a fast-paced office environment. 
• Strong attention to detail.
• Relevant experience in a similar role is a plus.