At Dresden Partners, we connect talent with top global companies, acting as a bridge for career opportunities, specializing in IT Recruitment in Mexico, LATAM, and the USA.

We are looking for talent for the position of Bilingual Call Center Executive

Requirements:

• 6 months of experience in the field.
• Proficiency working in call center by KPIS
• Experience in design is a plus
• Advanced English (B2/C1).
• Customer service skills.
• ROLATED SHIFTS (6AM TO 2 PM, 2 PM TO 10 PM AND 10 pm to 6 am).

Responsibilities:

• Respond to requests for creating documents in PowerPoint.
• Communicate with international clients.
• Identify improvement opportunities and propose initiatives.
• Execute the client's vision according to provided instructions.

Benefits:

• Legal and additional benefits.
• 12 vacation days
• Grocery vouchers.
• Life insurance.
• Major Medical Expenses Insurance (SGMM).
• Dental insurance.
• Funeral Expenses Insurance.
• Paid Training
• On-site position in CDMX (Capital Reforma 250).