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Hace 3 sem
English CALL center expert//CROSS SALES- inbound calls
$18,000 - $18,400 Mensual
+ comisionesSobre el empleo
Descripción
Job Description:
As a Bilingual Sales Representative, you'll be trained to address a broad range of customer service call types – collections, retention, sales coordination, billing and adjustments and advanced technical support.
Simplifying the explanation of customer bills, rate plans, and features of AT&T's products and services
Solving skills to troubleshoot and resolve various customer-impacting issues
Get customers up and running with the latest products and services such as air cards, USB devices, as well as AT&T-provided software & applications.
Profile/ Qualifications:
Full-time position (40 hours/week), you'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional services.
Who makes a great fit for the role?
Advanced English Fluency
Experience using a personal computer and Microsoft Office
One year of customer sales experience.
Ability to train/work 5 days (40 hours during operation hours)
Ability to train/work 5 days (40 hours during operation hours) + 2 resting days per week. Our center operates from 7:00 am to 6:30 pm CST, Monday to Friday (considering Daylight Saving Time & Holidays)
ID: 19473494