Hace 2 sem
Asesor de atención al paciente
$12,000 - $16,000 Mensual
Empresa confidencial en
Sobre el empleo
Categoría: Atención a clientes - Call Center
Subcategoría: Soporte
Educación mínima requerida: Universitario sin titulo
Beneficios
- Prestaciones de ley
- Capacitación pagada
- bono de referidos
Descripción
Job Details:
To be a successful Patient Advocate, you should be highly empathetic, passionate about the well-being of patients, be driven to achieve set goals, and have a desire to learn more about the healthcare field.
Responsabilities:
- Effectively manage post-enrollment work such as submitting claims or ordering medications
- Enroll patients in philanthropic aid programs
- Reviewing patient enrollments for accuracy and completeness
- Escalate and appeal patient assistance denials
- Order, receive, and log medication orders
- Coordinate medication deliveries to the designated pharmacy timely
- Always provide exceptional customer service to both the patient and client
- Provide patients with information they need to make informed financial decisions about their healthcare
- Identify opportunities to improve Atlas products and services
Requirements:
- Proven experience in a high-performance, high accountability environment
- High-school diploma or equivalent
- Strong listening and communication skills
- Excellent written and verbal communication skills
- Proficient computer skills
- Attention to detail
- Experience working in healthcare is preferred
- Ability to offer emotional support and empathy
- Have passion for the well-being of patients
We offer:
- We offer $16 monthly, tax free
- Mexican law benefits
- Professional development opportunities: certifications, courses and access to educational resources.
- Monday through Friday, 6:00 AM- 4:00 PM M-F with 1 hour lunch.
- You will be able to request vacation after 3 work months.
- You will enjoy: holidays, discounts, a referral bonus of over $1000, personal gifts on special dates, and more...
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 20254873
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