Activities:

• Builds and leads relationships with study sites and interface, on occasion, with clients for payment-specific issues.
• Responds to study-related escalations and resolves payment-related findings.
• Raises project risks appropriately.
• Trains study teams on site payment processes, including setting expectations around site payments' requirements and deliverables.
• May process investigator payments in middleware and financial system; manage refunds, credit notes, late payment fees, pre-payments or investigator meeting reimbursements.
• May build and enter budgets; work on transparency reporting; perform study reconciliations; lead and maintain investigator funds tracker for studies transitioned to site payments.

Education

• Bachelor's degree.
• English level C1.

Experience

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 1-2 years).
• Remote.