Satellite Teams are in search of a Demands Writer Assistant who will be working for an LA-based distinguished law firm protecting consumers over a decade and will be responsible for assisting Demand Writers with client needs as well as communicating with adjusters and insurance companies when necessary to finalize clients' settlements. It's a culture where you can experiment and push your talents as far as they can go.
RESPONSIBILITIES
Handle all Spanish-speaking calls, including but not limited to assisting clients with their needs/inquiries and following up accordingly
Call clients to let them know their demand has been sent to the insurance company
Send a letter out to clients to confirm that their demand has been sent on their behalf
Obtain client questionnaires assessing pain levels and save them to client files
Extend settlements and coordinate releases with clients
Follow up to make sure that we receive signed releases/CMS forms/PLED waivers if necessary
Assist clients in signing releases/PLED waivers/1.5.1 (refer out) forms both via mail and electronically
Open subrogation for clients and following up to obtain final liens
Receive and send correspondence via mail
Call insurance adjusters to make sure demands are received
Answer adjusters when Demand Writers cannot take their calls and take messages for Demand Writers
Send correspondence, including signed release/W9 forms via mail to adjusters
Receive and send correspondence via mail
Perform all other miscellaneous duties assigned by the Demand Writers they assist
QUALIFICATIONS
Fluent in English and Spanish
Must pay close attention to detail, for instance reading all documents carefully to make sure they do not include confidential information before sending to insurance/client
Strong communication skills
Proactive
Independent
Able to problem-solve
Team player
Cordial to peers and anyone outside the office
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.